Shipping & Delivery

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses.

As we make our best effort to deliver your order to you, depending on where you are in the world, our shipping time vary from between 10 - 18 days working days with our best delivery time being 4 days.

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. The list of countries we ship to continue to grow find the list of countries we currently ship to below. If you do not find your country below, kindly contact us on support@moredura.com find out other countries we ship to.

  • Australia
  • Austria
  • Belgium
  • Canada
  • Colombia
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Israel
  • Ireland
  • Italy
  • Japan
  • Korea (South)
  • Latvia
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Romania
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Thailand
  • Turkey
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States of America

Max delivery time – 30 business days.

*This doesn’t include our 2-5 day processing time.

*All shipping times exclude clearance/customs delays

 

LOST/MISSING PACKAGES

moredura are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

 

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping or limitations of postal services in some countries tracking may not available. 

 

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

 

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

 

*Please remember that shipping times can't be guaranteed during emergency times.

*Please be aware that for certain countries there might be some delays due to local post services and difficulties to reach the country, i.e islands.